Report a fault
Need to report a fault on your vehicle?
Our repairs specialist MotorEasy will help you get back on the road as quickly as possible.
How to report a fault, step by step
MotorEasy has a nationwide network of trusted garages across Ireland. If something goes wrong, they’ll help get you connected with a local workshop as quickly and conveniently as possible.
Stop driving
If you notice a fault or warning light, stop as soon as it is safe. Continuing to drive could cause further damage, which may not be covered.
Contact MotorEasy
Report your fault here or call MotorEasy directly before authorising any repairs. Repairs without prior approval are not covered.
Get authorisation
MotorEasy will assess the fault and, if covered, authorise the repair including parts, labour and diagnostic costs.
Collect your car
MotorEasy will pay the garage directly, leaving you to simply collect your repaired vehicle with no additional costs for covered work.
What AA Warranty covers
Engine & transmission
Internal mechanical failures including pistons, camshafts and gearbox components.
Electrical systems
Alternators, starters, sensors and electrical faults across the vehicle.
Cooling system
Radiators, water pumps and thermostats are all included under your policy.
Steering
Power steering racks, pumps and columns covered under most policy tiers.
Brakes
Master cylinders, callipers and servo units – no wear items like pads or discs.
Air conditioning
Compressors, condensers and evaporators covered where applicable.
What AA Warranty does not cover
Brake pads
Pads and discs wear down with use and are classed as routine consumables.
Batteries
12v batteries lose capacity over time and aren’t covered as a wear and tear item.
Tyres
Tread wear, punctures and sidewall damage fall outside of warranty cover.
Wiper blades
Rubber blades perish from sun and use; replacement is owner maintenance.
Filters
Oil, air, fuel and cabin filters are scheduled service items, not failures.
Clutch plates
Friction plates wear with driving style and aren’t classed as a mechanical fault.
Need help reporting your fault?
MotorEasy customer support is available Monday–Friday, 9am–5:30pm.
For breakdowns outside these hours, contact AA Breakdown or your breakdown cover provider.